Privacy Policy

1. Introduction

Cenizo Homes is deeply committed to protecting your privacy and safeguarding your personal information. This Privacy Policy details how we collect, use, process, and protect your data when you interact with our website, visit our physical design studios, or engage our custom home-building services. We strive to provide transparent information practices in complete alignment with state and federal standards, ensuring that your journey to build a custom home is secure and professional.

2. Information We Collect

To deliver our premium architectural and home construction services, we collect three primary categories of information: • Personal Data: This includes direct identifiers such as your full name, primary email address, mailing and physical addresses, phone numbers, and any custom home build details you share via our contact channels. • Sensitive Data: We do not actively request sensitive personal data (such as social security numbers, precise geolocation, financial account credentials, or demographic identifiers) unless strictly necessary for finalizing property transactions, executing financing agreements, or as required for compliance. Any such information is processed under rigorous access controls. • Technical Data: When you access our digital systems, we automatically log metadata through cookies, web beacons, and server tracking. This includes your IP address, browser architecture, referring URLs, time stamps, and specific platform interactions.

3. Purpose of Processing

Your personal data is collected and utilized solely for lawful business operations. This encompasses: • Service Delivery: Developing architectural designs, procuring municipal building permits, organizing sub-contractors, managing timeline logistics, and maintaining standard customer relationship channels. • Marketing and Communication: Providing seasonal updates, modern architectural design catalogs, and promotional event invitations relevant to your custom home interests. You maintain the right to withdraw marketing consent at any time. • Legal Compliance: Satisfying municipal, state, and federal reporting requirements, executing real estate escrows, complying with standard tax reporting, and validating zoning clearances.

4. Texas Data Privacy and Security Act (TDPSA) Rights

In accordance with the Texas Data Privacy and Security Act (TDPSA), Texas residents are granted specific data control privileges. Cenizo Homes fully respects and honors these statutory protections: • Right to Know & Access: You have the right to confirm if Cenizo Homes is actively processing your personal data and to access the exact categories and copies of such data. • Right to Correct: You may request that we update or correct inaccuracies in your stored personal details, accounting for the nature and purposes of the processing. • Right to Delete: You have the right to request the deletion of personal data collected from or obtained about you, subject to standard legal retention exemptions. • Right to Data Portability: You may request a clean, portable, and technically feasible copy of your personal data to transmit to another entity.

5. Opt-Out Rights

Under the TDPSA, you have the absolute right to opt-out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects. Cenizo Homes does not participate in the sale of consumer data. However, to opt-out of targeted digital advertising or to ensure your profile is excluded from any technical automation, please submit a written request directly to our compliance officer at privacy@cenizohomes.com with the subject line "TDPSA Opt-Out Request."

6. Data Security

We deploy industry-standard technical and operational defenses to prevent unauthorized data access, destruction, loss, or alteration. All database repositories utilize robust transport layer security (TLS) encryption, secure hosting environments, and role-based clearance protocols. While we implement extensive safety measures, no electronic transmission or digital storage platform can guarantee absolute 100% vulnerability protection.

7. Third-Party Sharing

To deliver our services, we selectively share essential personal details with our trusted network of professional partners, sub-contracting engineers, municipal entities for licensing, and primary technological service providers. We enforce legal requirements on our third-party associates to ensure they handle your data with identical tiers of confidentiality and security as outlined under this policy.

8. Contact Information

To exercise your legal data privileges, request corrections, or speak with our compliance department regarding our collection policies, please contact Cenizo Homes directly using the options below: